Refunds and Cancellations

We at Paranubhuti Foundation take the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation, we will respond to the donor within 7 working days of receiving a “valid” request for refund from the donor.

The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send us a written request with genuine reason for a refund within 2 days of making the donation along with-

• Proof of the deduction of the donation amount.
• In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office address.
• Payment Gateway Charges & Processing Expenses will be deducted from refund money & remaining amount can be refunded.
• If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on our part, we will refund the donation and bear the costs of the same.
• In Kind donation Items cant be returned at any situation.
• Donation against Cause Items will be refunded through same process mentioned above after deducting payment gateway charges, processing charges & currier charges.

If the donor doesn’t write within two days, then refund is not possible.